You can sign up using our app Zunguka.

There are no registration fee, listing fee or subscription fee. We charge a small commission on your completed sales only.

Please contact legal team by sending message via email or WhatApp addressed to the contacts below. 0795045972 zunguka.rw@gmail.com We highly appreciate your awareness and support for secure community.

Yes. We use advanced encryption and data protection measures to ensure your information is safe. Your real name, contact information, and other personal information will not be revealed to other users or delivery personnel.

Go to account setting and select "Delete Account". Note that this action is irreversible.

Yes, we prioritize user safety by verifying all users and movers with our eKYC system and secure payment options.

You can use the in-app messaging system to ask questions or negotiate prices.

Returns are principally subject to the seller's policy. Ensure you check the item's condition and ask for detailed photos before purchasing.

Payments can be made via credit/debit card and mobile money(MoMo). We will hold on to your payment until you receive and confirm the item.

You can cancel your purchase before seller request mover to pick up the item, and we will refund your money.

Tap the camera icon "list" on the home screen and follow the steps in the app.

Items like weapons, counterfeit goods, stolen items, or anything that violates our terms of service, laws and regulations of Rwanda are not allowed.

Payments are processed through our platform and transferred to your "My Earning", which is a substitute currency you can use to purchase items in our market. You can also transfer certain amount of "My Earning" to your mobile money account and bank account by requesting.

Buyers make payment before you ship. The sales will be granted to you after buyer confirm the item.

Yes, go to your "My items and deals" and find the listing and select edit or delete.